Privacy Policy

October 9,2026

Privacy Policy

Last Updated: October 9, 2026

1. Introduction

Auroras Innotech Guangdong Co., Ltd. ("AURORAS", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.auroraslighting.com, contact us, submit an enquiry, or complete a lead form through Facebook, Instagram, or other marketing channels.

2. Information We Collect

Depending on your interaction with us, we may collect:

  • Full name and business contact information

  • Email address and telephone number

  • Company name, country, and business category

  • Product interests, project requirements, and partnership enquiries

  • Trade exhibition meeting requests

  • Information you voluntarily provide through forms, email, or other communications

Our website and service providers may also process technical information necessary for website operation, security, and applicable analytics services.

3. How We Use Your Information

We use personal information to:

  • Respond to product, technical, and business enquiries

  • Discuss lighting projects and provide relevant product information

  • Prepare quotations and proposals when requested

  • Evaluate distribution and commercial partnership opportunities

  • Arrange exhibition meetings and follow-up communications

  • Maintain business correspondence and improve our services

  • Comply with applicable legal obligations

We do not automatically subscribe individuals to promotional mailing lists merely because they submit a product enquiry.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, our processing may rely on one or more applicable legal grounds, including:

  • Taking steps at your request before entering into a contract

  • Our legitimate interests in responding to business enquiries and maintaining professional business relationships, where those interests are not overridden by individual rights

  • Consent, where required for specific marketing activities

  • Compliance with applicable legal obligations

Where processing is based on consent, you may withdraw that consent at any time.

5. Information Sharing

Personal information may be accessible to authorized AURORAS personnel responsible for handling your enquiry.

Where necessary, information may also be processed by service providers supporting our website, business communications, customer management, and advertising activities.

When you submit a Meta lead form, Meta may also process information under its own privacy terms.

We do not sell personal information to third parties.

6. International Data Transfers

AURORAS is based in China and serves customers internationally. Information submitted by individuals in Europe and other regions may be accessed or processed in China or other countries where our authorized service providers operate.

International transfers are subject to applicable data protection requirements, including relevant safeguards where legally required.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to respond to enquiries, manage business relationships, fulfill contractual or legal obligations, and resolve relevant disputes.

Retention is assessed according to the purpose of processing, the status of the business relationship, and applicable legal requirements. Information that is no longer necessary should be deleted or securely disposed of.

We take reasonable organizational and technical measures to protect information against unauthorized access, disclosure, alteration, and loss.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Request restriction of processing

  • Object to certain processing activities, including direct marketing

  • Request data portability where applicable

  • Withdraw consent where processing is consent-based

  • Lodge a complaint with a competent data protection authority

To exercise your rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy when our business operations, data practices, or legal obligations change. The updated version will be published on this website with a revised date.

10. Contact Us

Auroras Innotech Guangdong Co., Ltd.

Address: 903# Block A, Gree Innovation City, Zhuhai 519000, China

Email: Sales@auroraslighting.com

Website: https://www.auroraslighting.com

For questions regarding this Privacy Policy or your personal information, please contact us by email.

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