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Technical Help & Support

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Contact Information

Office Hours

Mon. - Fri.: 9am to 5pm

Sat. / Sun.: Closed

Postal Address

Bldg. 2, 639 Huayu Rd.,

Xiangzhou Dist., Zhuhai, China 519000

Tel.

+86-756-8530887

Email
service@auroraslighting.com

You may ask

  • 01.What is MOQ if i want to print my own color box?
  • 02.Do you provide OEM service
  • 03.Can i connect 3~5 cylinder panel in series connection
  • 04.What is your MOQ? Solar street lights or solar batten light?
  • 05.Can i only purchase your solar light head only without solar panel
  • 06.Can i change the lighting program of solar street light even it is installed on pole?
  • 07.What is the max power of solar cylinder module
  • 08.Can i purchase your cylindrical solar module only without light or pole?
  • 09.Can the the battery capacity increased?
  • 10.What is the lifetime of battery of helios or thor solar street light?
  • 11.What's different of Solar Panel between AIO and AIT
  • 12.What is lifepo4 batteries?
  • 13.What type of solar cell do you use for solar cylinder module?
  • 14.Can i order a sample to test? And how soon will you send it?
  • 15.What is the distance from light to solar panel?

Our Warranty

 LED Light Fixture  – 3 Years limited warranty

Solar Panel – 5 Years limited warrantyn

Controller – 3 Years limited warranty

Battery – 2 / 4 Years limited warranty

Solar panel power output – Limited power output warranty of 20 years (90%/80%); 

                         10 year output warranty at 90% / 20 year output warranty at 80%.

Download full Warranty Document



FIND US ON

CONTACT US

Tel.: +86-756-8530887/8500385
Fax: +86-756-8530371
WhatsApp: +86-18023075361
Email: sales@auroraslighting.com
Add.: Bldg. 2, 639 Huayu Rd., 

          519000 Xiangzhou Dist.,

          Zhuhai, China

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CERTIFICATES

Copyright 2012 ~ 2018 | All Rights Reserved by Auroras Innotech (GuangDong) Co., Ltd.    CHINA  |  U.S.A  | U.A.E  |  INDIA